Curated brand range
We stock electronics and home appliances from recognised manufacturers, selected for reliability and everyday home use across the UK market.
Help Iverna improve your shopping experience
We are running a short customer feedback survey to understand how our online store serves visitors across England. Your answers help us refine our website, product information, delivery communication, and support team.
- Rate website usability, assortment, and support
- Takes about 5 minutes — no account needed
- Completely free — no purchase, bonus, or prize
- Your data is handled under our Privacy Policy
-
Secure data handlingProcessed under UK GDPR standards -
UK-based teamSupport from Manchester, England -
Honest feedback welcomePositive or critical — all views matter
-
No purchase requiredSurvey only — not a checkout page
Why we are asking for your feedback
Iverna is an online retailer specialising in electronics and home appliances from well-known brands. We deliver across England and aim to make every step — from browsing product pages to receiving support — clear and reliable. This landing page hosts a voluntary survey for visitors who want to tell us what works well and what we should improve.
Unlike a product order page, this survey does not sell items, display prices, or collect payment details. We will never ask for card numbers, bank details, or CVV codes here. Participation is free, and we do not offer discounts, gift cards, prize draws, or guaranteed phone callbacks in exchange for completing the form.
What the survey covers
We structured the questionnaire around the topics that matter most to our customers and to the ongoing development of our store:
- Overall store experience — your general impression of shopping with Iverna or visiting our website.
- Website ease of use — navigation, search, filters, mobile layout, and checkout-related pages (even though this survey itself is not a purchase).
- Electronics and home appliances assortment — whether our range meets your expectations for categories such as kitchen appliances, audio, computing accessories, and smart home devices.
- Clarity of product information — specifications, compatibility notes, warranty summaries, and imagery on product detail pages.
- Delivery as a topic of opinion — we ask about your impression of delivery communication and experience. This is feedback only; we do not promise specific delivery times or costs on this page.
- Customer support quality — responsiveness, helpfulness, and clarity when you contact our team by phone or email.
- Open comments — space for suggestions on anything we might improve.
Who can take part
The survey is open to all visitors to the Iverna website — whether you have purchased from us before, browsed our catalogue, or arrived here from an advertisement. We welcome feedback from new and returning visitors alike. You must provide your name and phone number so we can follow up if a response requires clarification; we use this contact information only as described in our Privacy Policy.
How we use your answers
Responses are reviewed by our customer experience and operations teams in Manchester. Aggregated trends help us prioritise website updates, expand or refine product categories, improve delivery-related messaging on our main store, and train support staff. Individual responses may be referenced internally when investigating a specific service issue you describe in your comment field.
We retain survey data for a limited period aligned with our Privacy Policy, after which records are anonymised or securely deleted. You may request access, correction, or erasure of your personal data at any time by emailing [email protected].
Transparency about Iverna
Iverna is the trading name and legal controller for this survey. We operate an independent online store and are not the manufacturer or official brand shop of the products we list. Brand names mentioned on our main website appear for identification purposes only. This feedback page exists solely to collect opinions about our service — not to process orders or payments.
Important: This page is a customer feedback survey. No products are sold here, no prices are shown, and no payment is taken. Completing the survey does not create an order or entitle you to a reward.
Why customers shop with Iverna
Delivery across England
Our logistics partners support nationwide delivery on our main store. On this survey page we only collect your opinion about delivery — not shipping orders.
Responsive support
Our Manchester-based team handles enquiries by phone and email. Your survey feedback directly informs how we train and resource that team.
How the survey works
1
Read the topics
Review the sections above so you know what each rating question refers to — website, assortment, product info, delivery impressions, and support.
2
Answer the questions
Use the 1–5 scale for each topic, add an optional comment, and provide your name and phone number for follow-up if needed.
3
Submit feedback
Tick the Privacy Policy checkbox and press Submit feedback. The survey is free — no discounts, prizes, or purchase required.
Frequently asked questions
Any visitor to the Iverna website may participate. You do not need to have placed an order. We welcome both customers and browsers who want to share constructive feedback about our store.
We may need to clarify a specific point in your feedback — for example, if you describe a support issue that requires more detail. We do not guarantee a callback, and we never use your number for unrelated marketing without appropriate consent.
Survey responses are processed by Iverna under UK GDPR. Full details — legal bases, retention, and your rights — are in our Privacy Policy. You can also adjust cookie preferences via Cookie Settings in the footer.
No. This is a voluntary feedback survey with no financial incentive, no prize draw, and no obligation to purchase. We state this clearly so expectations remain honest and transparent.
No. This landing page collects opinions only. Product sales, pricing, and checkout take place on our main Iverna store — not here. We do not display prices or accept payment on this survey page.
Most visitors complete the form in about five minutes. There are six short rating questions, optional written feedback, and two contact fields.
Email [email protected] with your request. You may also withdraw cookie consent at any time using Cookie Settings in the site footer.
Contact Iverna
Address
Unit 3, Riverside Trade Park, 14 Commercial Road, Manchester M1 2JW, England